Insurance & Financial Services
Enabling insurance providers to achieve PDPA compliance through legal, process, and technology controls.
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Cyber Labs partnered with Fairfirst Insurance Limited to design and implement a comprehensive Personal Data Protection Act (PDPA) compliance framework. The engagement addressed legal, procedural, and technological gaps to ensure end‑to‑end data governance and regulatory alignment.
Our phased approach began with gap assessments across contracts, policies, and data flows, followed by the development of privacy organizational structures, training programs, and updated procedures for data handling.
We supported Fairfirst in embedding privacy by design within software development, strengthening infrastructure controls, and implementing consent management and incident response mechanisms.
This initiative enhanced customer trust, improved regulatory readiness, and established a sustainable privacy culture within the organization.
Our Work in This Industry
PDPA Compliance Implementation – Fairfirst Insurance Limited
Sri Lanka
Comprehensive PDPA compliance program for a leading insurance provider in Sri Lanka.
- Legal and compliance gap analysis (contracts, policies, data processing agreements)
- Drafting privacy notices, consent templates, and data protection clauses
- Data inventory and flow mapping across business processes
- Procedure development for data collection, retention, disposal, and incident management
- Technology gap analysis covering software design, infrastructure, and data science practices
- Implementation of security controls: encryption, access management, SIEM, consent management tools
- Training and awareness programs for employees and stakeholders
- Establishment of privacy organizational structure and governance frameworks
- Internal audits and KPI dashboards for monitoring compliance effectiveness
ISO / Compliance Standards:
PDPA (Sri Lanka) GDPR (reference alignment) ISO/IEC 27001:2013 (supporting controls)
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